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Cardoza Law Corporation

Enova International, Inc., Complaints and Lawsuits

CFPB Debt Collection Complaint Ranking*:

#17 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

Violations by Enova International lead to $18 million in fines and refunds for its parent company Cash America, Inc.  – the first-ever such sanction issued by the newly-created Consumer Finance Protection Bureau (CFPB).

KRISTENSEN v. CREDIT PAYMENT SERVICES (Signed March 26, 2014.) United States District Court, D. Nevada. Case No. 2:12-CV-00528-APG.

Location and Contact Details:

Enova International, Inc.
175 W. Jackson Blvd 
Chicago, IL 60604 
David Fisher, CEO
Lisa Young, General Counsel

Business Model:

Enova International, Inc. is a publicly traded “internet lender” and offers short-term consumer loans, line of credit accounts, installment loans and other financial services. It specializes in online services to alternative credit consumers and small businesses. Enova began as CashNetUSA in 2003 when two brothers – Alex and Albert Goldstein (who became millionaires the debt-buying business). The brothers sold CashNet to Cash America. Inc., a Texas-based pawn shop chain, in 2006. In 2007 the company expanded abroad (QuickQuid and CashEuroNet in England; DollarsDirect in both Canada Australia). Then in 2009 all the international brands and CashNetUSA became Enova Financial and again changed names to Enova International in 2010.  In 2014 Cash America sold off Enova International and it became a public company.

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here

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