Fidelity National Information Services, Inc. (FNIS), Complaints and Lawsuits

CFPB Debt Collection Complaint Ranking*:

#162 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

CALHOUN v. CERTEGY CHECK SERVICES, INC. (August 19, 2014.) United States District Court, M.D. Florida, Tampa Division. Case No. 8:14-cv-1020-T-27MAP.

MONTANO v. CERTEGY CHECK SERVICES, INC. (October 23, 2009.) United States District Court, D. New Mexico. Case No. 1:09-CV-00695 BB/ACT.

Certegy Check fined $3.5 million for credit reporting violations.

Location and Contact Details:

601 Riverside Ave. 
Jacksonville, FL, 32204
Phone: (904) 854-5000
Fax: (904) 357-1077
Gary Norcross, CEO-President
Fara Faubus, Esq., Ethics Contact

Business Model:

Fidelity National Information Services, Inc. (FNIS) is a debt collector. It serves both retail and investment banks. FNIS provides services to over 130 countries around the world. It is publicly traded (NYSE:FIS). FNIS is now widely identified as FIS.

FNIS merged with Certegy, Inc. (also Certegy Check Service, Inc.) in 2008. Certegy is one of the largest check authorization and credit reporting agencies. Certegy was formed in 2001 as a spin-off from Equifax.

Fidelity National Card Services, Inc. is a subsidiary. It operates as a global payment services provider.

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here. 

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