CFPB Debt Collection Complaint Ranking*:

#62 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

NGUYEN v. HOVG, LLC (October 20, 2014.) United States District Court, S.D. California. Case No. 14cv837 BTM(RBB).

LUCY v. BAY AREA CREDIT SVC LLC (May 23, 2011.) United States District Court, D. Connecticut. Civil Action No. 3:10-CV-1024 (JCH).

MITCHELL v. HOV SERVICES INC. (May 20, 2010.) United States District Court, D. Colorado. Civil Case No. 10-cv-00226-LTB.

Location and Contact Details:

1000 Abernathy Rd.
Bldg. 400, Ste. 195
Atlanta, GA 30328
Phone: (678) 229-5010
Fax: (770) 698-0221
Ronald Cogburn, CEO 
Taylor Pensoneau, Esq., Ethics Contact

4145 Shackleford Rd Ste 300B
Norcross, GA 30093-3541
Phone: (925) 522-7708
Fax: (925) 978-1651
Tracey Daniels, Compliance

Business Model:

HOVG, LLC, founded in 1963, is an international recovery services organization. It provides debt collection services to Fortune 500s, professionals, and local merchants. Services range from early stage collections to post-charge-off collections, including bankruptcy collections, attempted collections from the deceased, and legal collections. It also offers electronic debt collection and debt collection letter services.

HOVG does business under the name Bay Area Credit Service, LLC.

The company, and Ron Cogburn, are also related to SourceHOV, LLC, HOV Services, Ltd., and HOV Services, LLC.

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here

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Michael F. Cardoza, Esq.
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U.S. Marine & Consumer Financial Protection Attorney helping victims of ID theft and Credit Reporting errors.