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I. C. System Inc., Complaints and Lawsuits

CFPB Debt Collection Complaint Ranking*:

#19 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

ABRAMOV v. I.C. SYSTEM, INC. (Signed December 12, 2014.) United States District Court, E.D. New York. No. 14-cv-4000 (ADS)(ARL).

IRVINE v. I.C. SYSTEM, INC. (March 30, 2015.) United States District Court, D. Colorado. Civil Action No. 14-cv-01329-PAB-KMT.

SUSSMAN v. I.C. SYSTEM, INC. (March 6, 2013.) United States District Court, S.D. New York. No. 12-CV-0181 (ER).

Location and Contact Details:

I.C. System, Inc.
444 Highway 96 E
Vadnais Heights, MN 55127-2557
Phone: (651) 483-8201
Fax: (651) 204-1222
Barbara Erickson, Chairman and CEO 
John Erickson Jr., President
Michelle Kreidler Dove, Esq., Ethics Contact

Business Model: 

I.C. System, Inc., a privately held company, is one of the largest debt collection companies in North America. It provides accounts receivable management solutions for large and small businesses, and professional associations. It offers first party call center solutions, third party warehouse debt collections, fixed fee collections, and contingency collections. Client industries include communications, healthcare, retail, utilities, financial services, government, education, and commercial/B2B. It also does business as Adams, Cooper and Mark.

I.C. System, Inc. was founded in 1938 by Jack and Ruth Erickson. It doubled in size from 2000 to 2005 and was the largest family-owned, privately-held receivables management company in the United States. 

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here

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