Monarch Recovery Holdings, Inc., Complaints and Lawsuits

CFPB Debt Collection Complaint Ranking*:

#179 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

LYNN v. MONARCH RECOVERY MANAGEMENT, INC. (October 2, 2014.) United States Court of Appeals, Fourth Circuit. No. 13-2358.

The Fourth Circuit’ ruling in favor of the debtor in the above-case caused a lot of concern in the debt collection industry.

BEGLEY v. MONARCH RECOVERY MANAGEMENT, INC. (January 15, 2016.) United States District Court, S.D. Indiana, Indianapolis Division. Case No. 1:15-cv-00473-TWP-DML.

GREEN v. MONARCH RECOVERY MANAGEMENT, INC. (July 29, 2015.) United States District Court, S.D. Indiana, Indianapolis Division. No. 1:13-cv-00418-SEB-MJD.

Location and Contact Details:

10965 Decatur Rd
Philadelphia, PA 19154-3210
Phone: (215) 281-7500
Fax: (215) 281-7512
Diane Mazzacano, President
Cheryl Cooper, Esq., Ethics Contact

Business Model:

Monarch Recovery Holdings, Inc. is the parent to Monarch Recovery Management, Inc. which is a debt collection company. It offers debt collection and payment processing services in variety of industries including: auto, commercial paper, credit union accounts, municipalities and state governments, student loan, bank credit cards, retail credit cards, lines of credit, mortgages, direct merchant accounts, dismissed bankruptcy, and Department of Defense.

Founded in 1971, Monarch was formerly known as Academy Collection Service, Inc. and changed its name in April 2010.

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here. 

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