CFPB Debt Collection Complaint Ranking*:

#104 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

GOODWYN v. CAPITAL ONE, N.A. (August 28, 2015.) United States District Court, M.D. Georgia, Columbus Division. Case No. 4:14-CV-219 (CDL).

BRAUN v. UNITED RECOVERY SYSTEMS, LP (Signed March 28, 2014.) United States District Court, S.D. New York. Case No. 12-CV-04687 (KMK). 

RUSSO v. UNITED RECOVERY SYSTEMS, LP (December 12, 2014.) United States District Court, E.D. New York. No. 14 CV 851 (RJD) (VVP).

Location and Contact Details:

5800 N Course Dr.
Houston, TX 77072-1613
Phone: (713) 977-1234
Fax: (713) 977-0119
Kevin Keleghan, President and CEO
Michael Strachan, General Counsel
Brenda Shaaban, CRCM, Director of Compliance

Business Model:

United Recovery Systems (URS) is a nationwide debt collector. It provides collection services for top credit issuers in the credit card, retail, commercial, and deficiency loan industries.

Founded in 1977, URS is privately held and headquartered in Houston, Texas. It operates facilities in Arizona, Kentucky, Oklahoma, and Texas.

URS has also entered the healthcare accounts receivable market. In 2014, URS acquired Financial Health Strategies (Gaithersburg, MD) a provider of collections for regional acute care hospitals, hospital-based physicians, and community health centers.

The family of URS companies also includes: J.C. Christensen and Associates, Inc.; Enterprise Recovery Systems, Inc.; CareCall, Inc.; ProSource; and ACB Recovery.

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here

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Michael F. Cardoza, Esq.
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U.S. Marine & Consumer Financial Protection Attorney helping victims of ID theft and Credit Reporting errors.