CFPB Debt Collection Complaint Ranking*:

#15 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

McGILL v. DIVERSIFIED CONSULTANTS, INC. (February 4, 2014.) United States District Court, D. Kansas. Case No. 13-2568-JWL

DAVIS v. DIVERSIFIED CONSULTANTS, INC. (Signed June 27, 2014.) United States District Court, D. Massachusetts. Civil No. 13-10875-FDS.

O'CONNOR v. DIVERSIFIED CONSULTANTS, INC. (September 21, 2012.) United States District Court, E.D. Missouri, Eastern Division. Case No. 4:11CV1722 RWS.

Location and Contact Details:

Diversified Consultants, Inc.
10550 Deerwood Park Blvd., Suite 309
Jacksonville, FL 32256
Phone: (904)247-5500
Fax: (904) 247-0660
Mark Zehnder, President, CEO
Mavis Pye, Vice President of Compliance  (also known as Mavis Ann Kohn)

Business Model:

Diversified Consultants, Inc., (also known as DCI) is a telecom-specific collection company, specializing in bad debt recovery for wireless, landline, cable, satellite, utilities, and security arenas. Started in 1992, Diversified has offices in Jacksonville, Florida and Portland, Oregon. Diversified was behind over 150 “wrong number” robocalls to a 17 year old student who had no debt.

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here

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Michael F. Cardoza, Esq.
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U.S. Marine & Consumer Financial Protection Attorney helping victims of ID theft and Credit Reporting errors.