CFPB Debt Collection Complaint Ranking*:

#44 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

BEIDER v. RETRIEVAL MASTERS CREDITORS BUREAU, INC. (November 24, 2015.) United States District Court, E.D. New York. No. 14 CV 6563 (DRH) (ARL).

FRANCIS v. AMCA OR AMERICAN MEDICAL COLLECTION AGENCY (August 6, 2015.) United States District Court, E.D. New York. No. 15 Civ. 3624(BMC).

MAHAN v. AMERICAN MEDICAL COLLECTION AGENCY (September 22, 2010.) United States District Court, S.D. Alabama, Southern Division. Civil Action No. 10-0437-N.

Location and Contact Details:

4 Westchester Plz Ste 110
Elmsford, NY 10523-1615
Phone: (914) 592-0055
Fax: (914) 345-5023
Russell Fuchs, President
Jeffrey Wollman, Ethics Contact

Business Model:

Founded in 1977, Retrieval Masters Creditors Bureau, Inc. (RMCB) identifies itself as “the leading recovery agency for Consumer [debt] Collections.” The industries they serve are laboratories, hospitals, physicians groups, billing services, and medical providers.  

RMCB also does business as American Medical Collection Agency (AMCA), which also claims to be “the leading recovery agency for Patient [debt] collections.”

Both RMCB and AMCA maintain separate websites, but the location/contact/map information is exactly the same. 

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here

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Michael F. Cardoza, Esq.
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U.S. Marine & Consumer Financial Protection Attorney helping victims of ID theft and Credit Reporting errors.