Because when a bank says that transactions were “authorized,” “valid,” or that its investigation found no fraud, that is essentially the conclusion the bank has reached.
And that is why these denials can feel so insulting.
You told the bank the charges were not yours. You may have pointed out obvious differences between the fraudulent activity and the way you normally use your account. Then the bank comes back and effectively says, “We think you did it.”
For an honest person, that can feel like being accused of trying to steal your own money.
A lot of people react by saying something very simple: “I already had money that I worked for. Why would I need to steal it?”
A bank’s conclusion is not automatically the final word about what happened.
For more on why obviously abnormal transactions still get labeled “authorized,” see my article “Why Can’t My Bank Tell These Charges Aren’t Mine?” here: https://www.cardozalawcorp.com/blog/why-can-t-my-bank-tell-these-charges-aren-t-mine-.cfm
If the bank is treating you like the wrongdoer after someone stole money from your account, contact us. There is no cost to find out whether our law firm can help.
