Accounts Receivable Management, Inc. [now Northland], Complaints and Lawsuits

CFPB Debt Collection Complaint Ranking*:

#194 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

HAMBURGER v. NORTHLAND GROUP, INC. (February 10, 2016.) United States District Court, M.D. Pennsylvania. No. 3:13-CV-01155.

BERSAW v. NORTHLAND GROUP INC. (March 11, 2015.) United States District Court, D. New Hampshire. Civil No. 14-cv-128-JL.

PETERS v. NORTHLAND GROUP INC. (September 30, 2014.) United States District Court, W.D. Missouri, Western Division. Case No. 14-0488-CV-W-ODS.

Location and Contact Details:

7831 Glenroy Rd., Ste 250
Edina, MN 55439-3117
Phone: (952) 831-4005
Fax: (952) 831-7356
Lance T. Black, President
Joe Burch, Executive VP Northland; former President ARM, Inc.
David Cherner, Esq., Ethics Contact

Business Model:

Accounts Receivable Management, Inc. was founded in 1975 as a debt collection agency. In 2014 ARM, Inc. was acquired by Northland Group. Northland provides business process outsourcing services focused on accounts receivable management and debt collection services for national credit grantors, debt buyers, and student loan lenders and servicers. It identifies itself as a leader in “late stage” collections.

Northland was founded in 1982 by John Johnson. In 2008 Johnson sold the company to private equity firm Mason Wells. Johnson recently gained notice for buying a $240,000 “executive protection dog.”

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here. 

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