CFPB Debt Collection Complaint Ranking*:
#185 of 2,458 Companies
Lawsuits, Penalties, or Sanctions:
The above-mentioned case is identified as one of five important cases affecting how debt collectors conduct their business, specifically the content of letters containing on offer of settlement.
Location and Contact Details:
6094 D Franconia Road
Alexandria, Virginia 22310
205 S Whiting St., Ste. 500
Alexandria, VA 22304-3632
Phone: (703) 719-9403
Fax: (703) 313-9257
W. Patrick McNemar, President-CEO, Ethics Contact
Business Model:
American Collections Enterprise, Inc. is a debt collection agency. It offers collection services in the medical, retail, commercial, banking, and utility sectors. Also known as AMCollect, the business also offer bad check collections and credit bureau reporting.
AMCollect has been in business since 1993. It is also referred to as ACI, and ACEI.
An American Collections Enterprise employee earns enough to own a home and drive a Lexus, but uses a fake name when making collection calls.
* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here.
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