CFPB Debt Collection Complaint Ranking*:
#225 of 2,458 Companies
Lawsuits, Penalties, or Sanctions:
Atlantic Credit & Finance, Inc.’s parent company Encore Capital Group, Inc. will issue $42 million in refunds and pay a $10 million civil penalty for FDCPA violations.
Location and Contact Details:
3353 Orange Ave., NE
Roanoke, VA 24012-6335
Phone: (540) 772-7800
Fax: (540) 772-7895
Kenneth A. Vecchione, President-CEO of Encore Capital Group, Inc.
Richard Woolwine, CEO of Atlantic Credit & Finance, Inc.
Sarah Wilson, Ethics Contact
Business Model:
Atlantic Credit & Finance, Inc. (Atlantic) is a debt collector. It specializes in collecting "fresh", higher-balance credit card and consumer loans. It also buys various consumer-distressed loan types and makes collections.collects on them. The business was established in 1996 by Richard Woolwine and his brother Kelly Woolwine.
* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here.
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