CFPB Debt Collection Complaint Ranking*:

#23 of 2,458 Companies


Lawsuits, Penalties, or Sanctions:

PORTER v. DOLLAR FINANCIAL GROUP, INC. (January 23, 2015.) United States District Court, E.D. California. Case No. 2:14-CV-01638-WBS-AC.

KUNERT v. CHECK `N GO OF CALIFORNIA, INC. (October 30, 2014.) United States District Court, E.D. California. Case No. 2:14-CV-01668-MCE-CKD.

Location and Contact Details:

CCS Financial Services, Inc.
6340 NW 5th Way
Fort Lauderdale, FL 33309
Phone:    954-938-3550
Fax:    954-938-3565
Lennox Poujade, Director of Operations        
Luis Padron, Asst. Dir. Of Operations

Business Model: 

CCS Financial Services, Inc. was founded in 1982 in Fort Lauderdale, Florida. It was formerly known as The Check Cashing Store, Inc. (also Check Mart of Florida) It changed its name to CCS Financial Services, Inc. in June 2001. It offers payday loans; check cashing services, such as payroll and personal checks, money orders, income tax refunds, social security checks, supplemental security income checks, and unemployment and company checks; cash for gold, and may accept payments for traffic citations and utility bills – all for a convenience fee. As of December 15, 2007, CCS Financial Services, Inc. operates as a subsidiary of DFC Global Corporation (which was bought by Lone Star Funds in 2014).  

Florida Power and Light customers were erroneously charged double the normal convenience fee when making utility payments through The Check Cashing Store.  

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here

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Michael F. Cardoza, Esq.
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U.S. Marine & Consumer Financial Protection Attorney helping victims of ID theft and Credit Reporting errors.