CFPB Debt Collection Complaint Ranking*:

#139 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

NAPIER v. COLLECTION BUREAU OF AMERICA, LTD. (November 1, 2007.) California Northern District Court. No. 3:07 CV 02429 MMC.

Location and Contact Details:

25954 Eden Landing Rd., 1st Fl.
Hayward, CA 94545-3816
Phone: (510) 781-5100 
Fax: (510) 781-5101
Richard DeLuna, Chairman 
Shawn M. DeLuna, President/CEO
Marian Malstrom, Vice President and Ethics Contact

Business Model:

Collection Bureau of America Ltd. Is a minority-owned accounts receivable management and debt collection agency. It collects delinquent consumer debt all over the counrty. It serves clients in telecommunications, medical, cellular, municipalities, and  media sectors. Its clients include small businesses and large corporations. Collection Bureau was founded in 1959.

Chairman Richard “Dick” DeLuna has custom-retrofitted a two-story 5,000-squarefoot “Toy Box” to house his collection of antique and classic cars.

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here

Are you being pursued by this company?

Does something feel too aggressive or not quite right?

Click Here for a Free Case Evaluation!

Michael F. Cardoza, Esq.
Connect with me
U.S. Marine & Consumer Financial Protection Attorney helping victims of ID theft and Credit Reporting errors.