CFPB Debt Collection Complaint Ranking*:
#99 of 2,458 Companies
Lawsuits, Penalties, or Sanctions:
Location and Contact Details:
Corporate Office
95 Methodist Hill Dr.
Rochester, NY 14623-4280
Phone: (585) 421-1000
Fax: (585) 421-1054
Mark E. Davitt, CEO and President
Pamela D. Baird, Esq., Ethics Contact
200 CrossKeys Office Park
Fairport, NY 14450-3510
Phone: (585) 421-1000
Fax: (585) 421-1028
Pamela Murphy, VP and Compliance Officer
Business Model:
Continental Services Group, doing business as ConServe, is a collection agency. It serves creditors in the education, telecommunications, utilities, banking, retail, medical and dental, and commercial debt markets. It is privately-held.
ConServe was named the Department of Education’s top performing private collection agency in 2014.
* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here.
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