CFPB Debt Collection Complaint Ranking*:
#176 of 2,458 Companies
Location and Contact Details:
501 Greene St., Ste. 302
Augusta, GA 30901-4404
Phone: (706) 868-0800
Fax: (706) 868-7852
Tim Wertz, President
LaDonna J. Bohling, Vice President – Ethics Contact
Contract Callers, Inc. (CCI) was formed to provide debt collection services exclusively to the utility (electric, gas, and water) industry. Today it also provides field services to utility providers nationwide. Established in 1926, CCI operates via two distinct divisions – CCI Call Center Solutions and CCI Utility Field Services.
CCI Call Center Solutions collects on all types of delinquent accounts including pre-collect, primary, secondary, tertiary, and aged accounts.
CCI Utility Field Services provides field support services including connect/disconnect services, and meter reading.
CCI was named one of Georgia’s “Fast 40” businesses in 2011.
Contract Callers may also operate under the names Associated Receivable Consultants (ARC) and CCI Contract Callers, Inc.
* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here.
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