CFPB Debt Collection Complaint Ranking*:

#20 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

EOS CCA agrees to pay over $2 million to settle CFPB regulatory claim of collecting on “bogus” cellphone debts.

ANNUNZIATO v. COLLECTO, INC. (August 9, 2013.) United States District Court, E.D. New York. No. 12-CV-3609 (ADS)(AKT)

BUTTO v. COLLECTO INC. (March 29, 2013.) United States District Court, E.D. New York. No. 10-cv-2906 (ADS)(AKT).

TRAVERS v. COLLECTO, INC. (January 2, 2013.) United States District Court, D. Massachusetts. Civil Action No. 12-11557-GAO.

Location and Contact Details: 

700 Longwater Drive
Norwell, MA 02061
Phone: (781) 659-1551 
Paul E. Leary, Jr., Board Member
Matt Clark, Ethics Contact (General Counsel)

Business Model: 

One of the largest debt collection agencies in the United States EOS CCA was founded by Paul E. Leary Sr. in 1991 as Collecto, Inc. (also referred to as Collection Company of America). It provides collection services for banks, colleges and universities, student loan lenders, telecommunications companies, and other companies. It has several subsidiaries: AffordaCare, CA Service Bureau, EOS ACA, EOS RRI, EOS CCA Rochester, True North AR, and U.S. Asset Management.

Leary Sr. stepped down as CEO in 2002 and is now a member of the EOS Group’s International Board of Directors. The parent company is EOS Holding in Hamburg, Germany. 

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here

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Michael F. Cardoza, Esq.
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U.S. Marine & Consumer Financial Protection Attorney helping victims of ID theft and Credit Reporting errors.