CFPB Debt Collection Complaint Ranking*:

#207 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

KLECKZY v. FIRST FEDERAL CREDIT CONROL, Inc. (November 16, 1984.) Court of Appeals of Ohio, Geauga County. No. 1097

Location and Contact Details:

24700 Chagrin Blvd., Ste. 205
Cleveland, OH 44122-5662
Phone: (216) 360-2000
Fax: (216) 360-2005
Norman Shafran, CEO
Brian Himmel, President-Ethics Contact 

Business Model:

First Federal Credit Control (FFCC) is a debt collection agency based in Ohio. It serves a large medical and dental market (it claims over 10,000 clients). It also serves the consumer, retail, commercial, and financial services industries. FFCC first started in 1970.   

According to the Better Business Bureau, an affiliate known as First Federal Credit Control-Columbus began operations in 1997. Both businesses were identified as FFCC. Now, FFCC-Columbus operates as Choice Recovery, Inc.

In 2008 FFCC registered with the State of Ohio the fictitious name of NSE (also NSE Enterprises).

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here

Are you being pursued by this company?

Does something feel too aggressive or not quite right?

Click Here for a Free Case Evaluation!

Michael F. Cardoza, Esq.
Connect with me
U.S. Marine & Consumer Financial Protection Attorney helping victims of ID theft and Credit Reporting errors.