CFPB Debt Collection Complaint Ranking*:
#207 of 2,458 Companies
Lawsuits, Penalties, or Sanctions:
Location and Contact Details:
24700 Chagrin Blvd., Ste. 205
Cleveland, OH 44122-5662
Phone: (216) 360-2000
Fax: (216) 360-2005
Norman Shafran, CEO
Brian Himmel, President-Ethics Contact
Business Model:
First Federal Credit Control (FFCC) is a debt collection agency based in Ohio. It serves a large medical and dental market (it claims over 10,000 clients). It also serves the consumer, retail, commercial, and financial services industries. FFCC first started in 1970.
According to the Better Business Bureau, an affiliate known as First Federal Credit Control-Columbus began operations in 1997. Both businesses were identified as FFCC. Now, FFCC-Columbus operates as Choice Recovery, Inc.
In 2008 FFCC registered with the State of Ohio the fictitious name of NSE (also NSE Enterprises).
* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here.
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