CFPB Debt Collection Complaint Ranking*:
#210 of 2,458 Companies
Lawsuits, Penalties, or Sanctions:
Location and Contact Details:
3091 Governors Lake Dr., Ste. 500
Norcross, GA 30071-1135
Phone: (404) 523-3280
Phone: (404) 523-0411
Fax: (404) 523-9119
Fax: (404) 523-1678
John Maloney, CEO
Humbert Eugene “Gene” Collins, President
Matt Maloney, President FFAM 360
Donna Boyd, Ethics Contact
Business Model:
First Financial Asset Management, Inc. (FFAM) is engaged in debt collection, debt buying and servicing, and debt portfolio sales. It serves banking, auto, consumer lending, insurance, retail, telecommunications, commercial, and healthcare industries in the United States.
FFAM was founded in 2002. In 2015 FFAM rebranded itself as FFAM 360. Subsidiaries include FFAM Capital, FFAM Healthcare, CareCentric, and MeritBridge.
* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here.
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