CFPB Debt Collection Complaint Ranking*:

#77 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

SCLAFANI v. FIRSTSOURCE ADVANTAGE, LLC (March 6, 2012.) United States District Court, S.D. Florida. Case No. 11-62090-CIV-COHN/Seltzer.

MOORE v. FIRSTSOURCE ADVANTAGE, LLC (September 15, 2011.) United States District Court, W.D. New York. No. 07-CV-770.

MOLTZ v. FIRSTSOURCE ADVANTAGE, LLC (August 1, 2011.) United States District Court, W.D. New York. No. 08-CV-239S.

Location and Contact Details:

205 Bryant Woods S
Amherst, NY 14228-3609
Phone: (716) 564-4400
Fax: (716) 564-4440
Arjun Mitra, President
Kim Nestark, VP – Risk & Compliance
Virginia Marczynski, Compliance Officer at Firstsource Solutions

Business Model:

Firstsource Advantage, LLC provides debt collection services for credit card issuers, retail banking, and mortgage lenders. Service covers the full life cycle of delinquent debt from first party pre charge-off collections to later stage post charge-off recoveries.

Founded in 1995, the company was formerly known as Firstsource LLC until 2007 when the name changed to Firstsource Advantage, LLC. And since 2004, Firstsource operates as a subsidiary of Firstsource Solutions Limited.

Firstsource is registered to provide debt collection services in the United States, United Kingdom, and Australia.

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here

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Michael F. Cardoza, Esq.
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U.S. Marine & Consumer Financial Protection Attorney helping victims of ID theft and Credit Reporting errors.