CFPB Debt Collection Complaint Ranking*:
#77 of 2,458 Companies
Lawsuits, Penalties, or Sanctions:
Location and Contact Details:
205 Bryant Woods S
Amherst, NY 14228-3609
Phone: (716) 564-4400
Fax: (716) 564-4440
Arjun Mitra, President
Kim Nestark, VP – Risk & Compliance
Virginia Marczynski, Compliance Officer at Firstsource Solutions
Business Model:
Firstsource Advantage, LLC provides debt collection services for credit card issuers, retail banking, and mortgage lenders. Service covers the full life cycle of delinquent debt from first party pre charge-off collections to later stage post charge-off recoveries.
Founded in 1995, the company was formerly known as Firstsource LLC until 2007 when the name changed to Firstsource Advantage, LLC. And since 2004, Firstsource operates as a subsidiary of Firstsource Solutions Limited.
Firstsource is registered to provide debt collection services in the United States, United Kingdom, and Australia.
* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here.
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