CFPB Debt Collection Complaint Ranking*:

#84 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

SEROR v. CREDIT CONTROL, LLC (May 20, 2015.) United States District Court, D. New Jersey. Civil Action No. 14-1729 (MLC).

DIAZ v. RESURGENT CAPITAL SERVICES LIMITED (January 2, 2013.) United States District Court, D. Massachusetts. Civil Action No. 12-11281-GAO.

Location and Contact Details:

5757 Phantom Dr., Ste 225
Hazelwood, MO 63042-2429
Phone: (818) 251-9911
Fax: (818) 251-9917

JH Capital Group, LLC
Douglas C. Jacobsen, CEO/Owner
Anthony Riggio, President
Jeff Klee, Ethics Contact

Credit Control, LLC
Rick Saffer, CEO, Owner
Tony Pirotta, Ethics Contact 

Business Model:

JH Portfolio Debt Equities, LLC was founded in 2009 by current CEO Douglas Jacobsen. It does business as JH Capital Group, LLC. It is a leader in the distressed consumer debt buyer and collector. They purchase distressed portfolios of defaulted consumer receivables at deep discounts to the original loan amount and then attempt to collect the full balance plus interest. JH Capital focuses on the credit card, healthcare, government, junior lien, healthcare and student loan sectors.

Other members of JH Portfolio corporate family include: Credit Control LLC (collections and loan servicing) and DTA Solutions (mortgage default). 

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here

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Michael F. Cardoza, Esq.
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U.S. Marine & Consumer Financial Protection Attorney helping victims of ID theft and Credit Reporting errors.