CFPB Debt Collection Complaint Ranking*:

#172 of 2,458 Companies


Location and Contact Details:

26000 Cannon Rd.
Bedford Heights, OH 44146
Phone: (440) 735-5100
Fax: (440) 735-5110
Freida Burgess, CEO-President-Owner
Stephen Wolff, COO-Owner-Ethics Contact 

Business Model:

McCarthy, Burgess & Wolff, Inc. (MB&W) is debt portfolio services company. It offers third-party debt collections, business processes outsourcing, litigation management, and reporting to a diverse list of clients. MB&W is privately-held.

Formed in 1980 as The Greiner & Wolff Company, MB&W changed names in the 1990s to Grabler, Greiner & Wolff Company and then to Stephen G. Wolff, Inc. In 2000 the business first registered and operated under the trade name McCarthy, Burgess & Wolff, Inc.

In 2010, MB&W started a new business venture called MB&W Consumer Collections (also known as A Much Better Way) but it was dissolved two years later.

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here

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Michael F. Cardoza, Esq.
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U.S. Marine & Consumer Financial Protection Attorney helping victims of ID theft and Credit Reporting errors.