CFPB Debt Collection Complaint Ranking*:

#108 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

STERLING v. MERCANTILE ADJUSTMENT BUREAU, LLC (March 25, 2014.) United States District Court, W.D. New York. No. 11-CV-639.

MASTALSKI v. MERCANTILE ADJUSTMENT BUREAU, LLC (August 24, 2012.) United States District Court, N.D. Ohio, Eastern Division. Case No. 1:12 CV 1293.

STERLING v. MERCANTILE ADJUSTMENT BUREAU, LLC (October 17, 2011.) United States District Court, W.D. New York. No. 11-CV-639A.

Location and Contact Details:

165 Lawrence Bell Drive, Suite 100 
Williamsville, NY 14221 
Phone: (716) 929-8200
Fax: (716) 929-8204
Fred Hanania, Sr., CEO
Bruce H. Gray, President
Dan Frisicaro, VP, Ethics Contact 

Business Model:

Mercantile Adjustment Bureau, LLC (Mercantile) was founded in 1934 as a debt collection agency servicing Western New York healthcare providers.  Mercantile is located in upstate New York but serves a clients nationwide. Their client base includes banks, financial institutions, retailers, debt buyers, colleges and universities, utilities, healthcare providers, telecommunication and multi-media companies.

It is also known as MAB Collections, Inc.

In 2014 Mercantile acquired Creditors Financial Group, LLC.

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here

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Michael F. Cardoza, Esq.
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U.S. Marine & Consumer Financial Protection Attorney helping victims of ID theft and Credit Reporting errors.