CFPB Debt Collection Complaint Ranking*:

#181 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

ARANA v. MONTEREY FINANCIAL SERVICES INC. (April 5, 2016.) United States District Court, S.D. California. Case No. 15cv2262-LAB (BGS).

HERBERT v. MONTEREY FINANCIAL SERVICES, INC. (July 14, 1994.) United States District Court, D. Connecticut. Civ. No. 3:93CV523 (AHN).

Location and Contact Details:

4095 Avenida de La Plata
Oceanside, CA 92056-5802
Phone: (760) 639-3500
Fax: (760) 639-3501
Chris Hughes, President-CEO
Shaun Lucas, Ethics Contact

Business Model:

Monterey Financial Services, Inc. provides delinquent debt collection services through its Monterey Collections Service division. MCS collectsboth commercial and consumer debts. In addition to debt collection, Monterey offers loan servicing and alternative consumer financing throughout the United States, Mexico, and Canada.

The company was founded in 1989 as Monterey Collection Services by current Chairman Robert Steinke.

Monterey Financial was a party to a suit brought by the state of Texas against an “unsavory” matchmaker.

Monterey is also identified by the names Monterey Billing Services and Monterey Loan Servicing.

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here

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Michael F. Cardoza, Esq.
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U.S. Marine & Consumer Financial Protection Attorney helping victims of ID theft and Credit Reporting errors.