MRS BPO, L.L.C., Complaints and Lawsuits

CFPB Debt Collection Complaint Ranking*:

#109 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

VERAS v. LVNV FUNDING, LLC (March 17, 2014.) United States District Court, D. New Jersey, Camden Vicinage. Civil No. 13-1745 (RBK/JS).

HOLT v. MRS BPO, L.L.C. (January 22, 2014.) United States District Court, N.D. Illinois, Eastern Division. Case No. 112-cv-02571.

HOLT v. MRS BPO, LLC (October 21, 2013.) United States District Court, N.D. Illinois, Eastern Division. No. 12 C 2571.

Location and Contact Details:

1930 Olney Ave, 
Cherry Hill, NJ 08003
Phone: (888) 334-5677 
Fax: (888) 903-8787
Saul Freedman, Co-CEO
Jeff Freedman, Co-CEO
Chris Repholtz, COO and Ethics Contact

Business Model:

MRS BPO, L.L.C. is a debt collection agency. It handles debt collections for auto, financial services, education, government, healthcare, retail, technology, telecommunications, and utilities. MRS services many Fortune 100 and 500 companies. It was founded in 1991 and is family-owned. It also is referred to as MRS Associates.

In 2015 MRS invested in American Capital Recovery, a Texas collections agency.

CEO Jeff Freedman opposes legislation that prevents businesses shipping call center work oversees because it is work “that my US staff never wanted to work anyway since they were not making bonus money on it.”

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here. 

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