CFPB Debt Collection Complaint Ranking*:
#109 of 2,458 Companies
Lawsuits, Penalties, or Sanctions:
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MRS BPO, L.L.C. is a debt collection agency. It handles debt collections for auto, financial services, education, government, healthcare, retail, technology, telecommunications, and utilities. MRS services many Fortune 100 and 500 companies. It was founded in 1991 and is family-owned. It also is referred to as MRS Associates.
In 2015 MRS invested in American Capital Recovery, a Texas collections agency.
CEO Jeff Freedman opposes legislation that prevents businesses shipping call center work oversees because it is work “that my US staff never wanted to work anyway since they were not making bonus money on it.”
* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here.
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