National Credit Adjusters, LLC, Complaints and Lawsuits

CFPB Debt Collection Complaint Ranking*:

#49 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

GERSTLE v. NATIONAL CREDIT ADJUSTERS, LLC (Signed January 6, 2015.) United States District Court, S.D. New York. Nos. 12 CIV 07593(MGC), 13 CIV 02542(MGC).

WILLIAMS v. NATIONAL CREDIT ADJUSTERS, LLC (November 16, 2015.) United States District Court, E.D. Missouri, Eastern Division. No. 4:14CV267 CDP.

Location and Contact Details:

327 W 4th Ave
P.O. Box 3023
Hutchinson, KS 67501-4842
Phone: (888) 768-0674
Fax: (620) 664-5947
Brad Hochstein, General Manager
Mark A. Fletchall, Esq., Ethics Contact

Business Model:

Since 2001, National Credit Adjusters (NCA) is a “recognizable leader” in collecting delinquent accounts. NCA serves retail and financial sectors. Their website states that they bring “integrity, and the highest standards of compliance,” to debt servicing. NCA also helps creditors sell-off receivables.

National Credit Adjusters is a privately held company based in Kansas. It claims to “conduct business with respect, dignity, and fairness.”

NYC fines 23 debt collectors: National Credit Adjusters “the worst offender” paid over $900,000 in fines for illegally collecting high interest payday loans.

NCA called “usurious” and “unconscionable” by Arkansas Attorney General for attempting to collect over $2 million in payday loans and high interest installment loans. 

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here. 

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