CFPB Debt Collection Complaint Ranking*:

#74 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

HITCHMAN v. NATIONAL ENTERPRISE SYSTEMS, INC. (March 10, 2014.) United States District Court, S.D. Florida. Case No. 12-61043-Civ-MARRA/MATTHEWMAN.

TORRES v. NATIONAL ENTERPRISE SYSTEMS, INC. (October 4, 2013.) United States District Court, N.D. Illinois, Eastern Division. No. 12 C 2267.

HERMAN v. NATIONAL ENTERPRISE SYSTEMS, INC. (June 29, 2009.) United States District Court, W.D. New York. No. 07-CV-337S.

Location and Contact Details:

29125 Solon Road
Solon, OH 44139
Phone: (440) 542-1360
Toll Free: (800) 973-0600
Fax: (330) 963-0210
Ernest R. Pollak, President
Eric Thut, Ethics Contact

Business Model:

National Enterprise Systems, Inc. (NES) was established in 1987 by current President Ernest R. Pollak. It is a debt collection agency doing business in all 50 states. It serves creditors nation-wide from the financial services, retail, automotive, and telecommunications industries as well as higher education clients and government agencies.

The Ohio Attorney General filed a lawsuit against NES after consumers complained of harassing debt collection phone calls, failure to provide proof of debt owed, and unauthorized withdrawals from bank accounts; NES settled the suit for $414,000.

West Virginia fined NES $75,000 for unlawfully adding debt collection fees to school tuition debts.    

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here

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Michael F. Cardoza, Esq.
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U.S. Marine & Consumer Financial Protection Attorney helping victims of ID theft and Credit Reporting errors.