CFPB Debt Collection Complaint Ranking*:
#74 of 2,458 Companies
Lawsuits, Penalties, or Sanctions:
Location and Contact Details:
29125 Solon Road
Solon, OH 44139
Phone: (440) 542-1360
Toll Free: (800) 973-0600
Fax: (330) 963-0210
Ernest R. Pollak, President
Eric Thut, Ethics Contact
Business Model:
National Enterprise Systems, Inc. (NES) was established in 1987 by current President Ernest R. Pollak. It is a debt collection agency doing business in all 50 states. It serves creditors nation-wide from the financial services, retail, automotive, and telecommunications industries as well as higher education clients and government agencies.
The Ohio Attorney General filed a lawsuit against NES after consumers complained of harassing debt collection phone calls, failure to provide proof of debt owed, and unauthorized withdrawals from bank accounts; NES settled the suit for $414,000.
West Virginia fined NES $75,000 for unlawfully adding debt collection fees to school tuition debts.
* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here.
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