CFPB Debt Collection Complaint Ranking*:
#65 of 2,458 Companies
Lawsuits, Penalties, or Sanctions:
Location and Contact Details:
7831 Glenroy Rd., Ste 250
Edina, MN 55439-3117
Phone: (952) 831-4005
Fax: (952) 831-7356
Lance T. Black, President
David Cherner, Esq., Ethics Contact
Business Model:
Founded in 1982 by John Johnson, Northland Group provides business process outsourcing services focused on debt collection services for national credit grantors, debt buyers, and student loan lenders and servicers. It is identified as a leader in “late stage” collections.
In 2008, Northland’s founder Johnson sold the company to private equity firm Mason Wells. Johnson gained notice for buying a $240,000 “executive protection dog.”
In 2014, Northland acquired debt collection business Accounts Receivable Management, Inc.
* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here.
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