CFPB Debt Collection Complaint Ranking*:

#107 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

Class action filed against OneMain Financial for using robo-calls in violation of the TCPA.

MARCIEL v. SPRINGLEAF FINANCIAL SERVICES, INC. (November 17, 2014.) United States District Court, D. Oregon. No. 3:14-CV-00830-BR.

Location and Contact Details:

100 International Dr.
Baltimore, MD 21202-1099
Phone: (410) 332-3000

601 N.W. Second St.
Evansville, IN 47708
Phone: (800) 961-5577
Jay Levine, CEO 
Jack Erkilla, Esq., Ethics Contact

Business Model:

OneMain Financial Holdings, LLC is the parent company of OneMain Financial Group, LLC (formerly known as OneMain Financial, Inc.). OneMain Financial is also the new name of Springleaf Financial. OneMain provides personal loans with individual, local service at 1,300 branches nationwide. It also offers an Internet lending program called iLoan®. OneMain Financial has a consumer loan portfolio that totals $8.4 billion.

Founded in 1912 by Alexander Duncan under the name Commercial Credit, the company was a pioneer in the consumer finance industry. In 1916, they began an installment loan program to help people purchase the newly invented automobile.

OneMain Financial was part of Citibank. In 2015, OneMain Financial Holdings, LLC was acquired by Springleaf Holdings, Inc. for $4.25 billion. The DOJ filed an anti-trust lawsuit against Springleaf, forcing it to sell off 127 branches in order for the acquisition to go forward.

In 2016, OneMain sponsors NASCAR driver Elliott Sadler in the No. 1 OneMain Chevrolet.

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here

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Michael F. Cardoza, Esq.
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U.S. Marine & Consumer Financial Protection Attorney helping victims of ID theft and Credit Reporting errors.