CFPB Debt Collection Complaint Ranking*:

#128 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

DAVIS v. WARNER (March 3, 2015.) United States District Court, S.D. Georgia, Savannah Division. Case No. CV414-258.

WALLACE v. OPTIMUM OUTCOMES, INC. (February 12, 2015.) United States District Court, E.D. North Carolina, Western Division. No. 5:13-cv-277.

The complaint filed in Wallace v. Optimum Outcomes alleges blatant violation of the Telephone Consumer Protection Act on numerous occasions.

Location and Contact Details:

2651 Warrenville Rd., Suite 500 
Downers Grove, IL 60515
Phone: (630) 981-8300
Fax: 630-981-8222
Bob Wilhelm, CEO
Ray Percell, Ethics Contact

Business Model:

Optimum Outcomes, Inc. is a leading medical debt collection agency in the United States. It provides billing processing for more than 100 healthcare providers. Optimum was originally founded in 2002 under the name Revenue Cycle Solutions, Inc. In 2008, Revenue Cycle Solutions, Inc. acquired CashRetriever Systems, Inc., based in Birmingham, AL.

In 2011 Waud Capital Partners, a leading private equity firm, acquired Revenue Cycle Solutions, Inc. And one year later in 2012, the company’s name was changed to Optimum Outcomes.

As of August 19, 2013, Optimum Outcomes, Inc. operates as a subsidiary of Adreima, Inc.

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here

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Michael F. Cardoza, Esq.
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U.S. Marine & Consumer Financial Protection Attorney helping victims of ID theft and Credit Reporting errors.