CFPB Debt Collection Complaint Ranking*:

#59 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

PRICE-PAULINE v. PERFORMANT RECOVERY, INC. (January 26, 2016.) United States District Court, N.D. California. Case No. 14-cv-00850-JD.

WALTERS v. PERFORMANT RECOVERY, INC. (August 21, 2015.) United States District Court, D. Connecticut. Civil Action No. 3:14-cv-01977 (VLB).

WEAVER v. PERFORMANT RECOVERY, INC. (September 29, 2014.) United States District Court, D. Kansas. Case No. 2:13-cv-2408-JTM.

Location and Contact Details:

333 North Canyons Pkwy, Suite 100
Livermore, CA 94551-9480
Phone: (925) 960-4800
Fax: (325) 224-6710
Lisa Im, CEO
Hal Leach, COO
Celeste Vargas, Ethics Contact 

Business Model:

Founded in 1976, Performant Financial Corporation provides debt collection services for the healthcare, government, and student loan industries.  It was privately-held until 2012 when it became public.

It operates as two companies: Performant Recovery, Inc. (audit and debt collection) and Performant Technologies, Inc. (data processing and analytics).

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here. 

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Michael F. Cardoza, Esq.
Michael F. Cardoza, Esq.
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U.S. Marine & Consumer Financial Protection Attorney helping victims of ID theft and Credit Reporting errors.