CFPB Debt Collection Complaint Ranking*:

#220 of 2,458 Companies

Location and Contact Details:

Mailing Address:
PO Box 528
Goodlettsville, TN 37070-0528

454 Moss Trail 
Goodlettsville, TN 37072-2029
Phone: (615) 859-2891
Fax: unknown
Reggie Morris, Owner
Bob Adams, Ethics Contact

Business Model:

Professional Recovery Management (PRM) is a debt collection agency based in Nashville, Tennessee. It does business under the name FOX Collection Center. Clients are in the healthcare, commercial, municipal government, education, communications, insurance, and financial services sectors. FOX also provides credit reporting and litigation services (garnishments, levies, judgments).

FOX was a privately held company owned by the Fox family until 2008 when it was acquired by PRM. FOX was founded in 1950 as Fox Debt Liquidation Service, Inc.  Frank Fox, current Vice President of FOX Collection Center, was the former owner.

In 2011, FOX Collection Center acquired AR Solutions, a collection agency located in Jackson, Tennessee.

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here

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Michael F. Cardoza, Esq.
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U.S. Marine & Consumer Financial Protection Attorney helping victims of ID theft and Credit Reporting errors.