CFPB Debt Collection Complaint Ranking*:

#131 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

In 2013 the Commonwealth of Massachusetts issued PDM a Cease Directive for operating a collections business without being licensed.

Location and Contact Details:

7948 Baymeadows Way, 2nd Fl. 
Jacksonville, FL 32256-8539
Phone: (904) 398-0080
Fax: (904) 398-7748
Rohan R. Kissoonlal, President-CEO
Rohan R. Kissoonlal, Ethics Contact 

Business Model:

Professional Debt Mediation (PDM) is a third-party debt collection agency. It specializes in the collection of past-due account receivables for clients, including apartment rental, retail, commercial and medical debts. The business was founded in 1998.

PDM is rated “F” by the Better Business Bureau.

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here

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Michael F. Cardoza, Esq.
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U.S. Marine & Consumer Financial Protection Attorney helping victims of ID theft and Credit Reporting errors.