CFPB Debt Collection Complaint Ranking*:
#220 of 2,458 Companies
Location and Contact Details:
PO Box 528
Goodlettsville, TN 37070-0528
454 Moss Trail
Goodlettsville, TN 37072-2029
Phone: (615) 859-2891
Reggie Morris, Owner
Bob Adams, Ethics Contact
Professional Recovery Management (PRM) is a debt collection agency based in Nashville, Tennessee. It does business under the name FOX Collection Center. Clients are in the healthcare, commercial, municipal government, education, communications, insurance, and financial services sectors. FOX also provides credit reporting and litigation services (garnishments, levies, judgments).
FOX was a privately held company owned by the Fox family until 2008 when it was acquired by PRM. FOX was founded in 1950 as Fox Debt Liquidation Service, Inc. Frank Fox, current Vice President of FOX Collection Center, was the former owner.
In 2011, FOX Collection Center acquired AR Solutions, a collection agency located in Jackson, Tennessee.
* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here.
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