CFPB Debt Collection Complaint Ranking*:

#147 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

ELZAGHAL v. RAY KLEIN, INC. (October 11, 2012.) United States District Court, D. Oregon, Eugene Division. Case No. 6:12-cv-00116-HO.

Location and Contact Details:

12204 SE Mill Plain Blvd., Ste 101
Vancouver, WA 98684 
Phone: (888) 888-1992
Fax: (541) 335-2134
Joseph Hawes, President/CEO
G. Scott Purcell, COO and Ethics Contact

Business Model:

Ray Klein, Inc. is a debt collection agency founded in 1970. It is also known as Professional Credit Services (PCS). Ray Klein/PCS provides debt collection services for the healthcare, government, commercial, and financial services sectors primarily in the Pacific Northwest.

Ray Klein/PCS is part of the Hawes Financial Group which purchases, manages, and collects on debt portfolios. The other members of Hawes Financial Group are: HealthFirst Financial (patient financing); HeRO Business Services (outsourcing), and Hawes Technologies (IT solutions). 

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here

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Michael F. Cardoza, Esq.
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U.S. Marine & Consumer Financial Protection Attorney helping victims of ID theft and Credit Reporting errors.