CFPB Debt Collection Complaint Ranking*:

#203 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

PAPPENFUSS v. RECEIVABLE MANAGEMENT SERVICES CORPORATION (September 26, 2013.) United States District Court, E.D. Wisconsin. Case No. 13-CV-175.

MURPHY v. THE RECEIVABLE MANAGEMENT SERVICES CORPORATION (May 7, 2013.) United States District Court, E.D. Pennsylvania. Civil Action No. 12-3768.

The Receivable Management Services Corporation was one of twelve U.S. companies charged by the FTC for falsely claiming it was in compliance with the US-EU Safe Harbor Framework which regulates the transfer of consumer data. 

Location and Contact Details:

240 Emery St. 
Bethlehem, PA, 18015
Phone: (484) 242-6826
Fax: (484) 242-1736
Dan Montenaro, President-CEO
Grant Newmyer, VP-Ethics Contact

Business Model:

The Receivable Management Services Corporation (RMS) is a provider of commercial debt collection services in North America and claims to be among the ten largest collection agencies in the world. RMS provides commercial receivable management services, including total outsourcing solutions, third party collections, customer verification, and profiling. Clients are primarily large corporations. Since 2010, RMS operates as a subsidiary of iQor Holdings.

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here

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Michael F. Cardoza, Esq.
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U.S. Marine & Consumer Financial Protection Attorney helping victims of ID theft and Credit Reporting errors.