CFPB Debt Collection Complaint Ranking*:

#197 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

The Regional Adjustment Bureau was fined $1.5 million for with violating the FDCPA by using deceptive and unfair practices.

(see also the ORDER in the related case United States District Court, W.D. Tennessee, Western Division. No. 2:14-cv-02522-JPM-tmp.).

Location and Contact Details:

1900 Charles Bryan Rd., Ste. 110
Cordova, TN 38016-4942
Phone: (901) 382-0250
Fax: (901) 435-4856
Steve Smith, President
Robert F. Wyatt, Ethics Contact

Business Model:

The Regional Adjustment Bureau, Inc. (RAB) is a debt collection agency that collects debts for a variety of retail industries including credit cards, revolving accounts, installment loans, medical, petroleum, and auto. RAB is also a leader in defaulted student loan collections.

Founded in 1971, RAB claims to be the largest privately owned collection agency in the Mid-South.

The business is also known as RAB, Inc.

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here

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Michael F. Cardoza, Esq.
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U.S. Marine & Consumer Financial Protection Attorney helping victims of ID theft and Credit Reporting errors.