CFPB Debt Collection Complaint Ranking*:

#136 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

NEMEROVSKY v. REVENUE RECOVERY CORPORATION (July 8, 2015.) United States District Court, M.D. Florida, Fort Myers Division. Case No. 2:14-cv-607-FtM-29DNF.

COLE v. REVENUE RECOVERY CORPORATION (August 26, 2011.) United States District Court, N.D. Georgia, No. 1:11 CV 00015.

Location and Contact Details:

7005 Middlebrook Pike
Knoxville, TN 37909-1156
Phone: (865) 971-1301
Fax: (865) 971-1342
Gregg A. Swersky, CEO/Chairman
Lisa Myers, VP, Owner
Karla Swersky, VP
Ken Fleming, Ethics Contact

Business Model:

Revenue Recovery Corporation is a Tennessee-based collection agency. Its clients include hospitals, medical centers, physicians and other healthcare providers, retail and commercial businesses.

Revenue Recovery claims roots back to 1933 when B.L. Litton began as Knoxville's first full-service collection agency. The business became widely known as Adjustment Service. In 1975, Kurt A. Swersky began working for Adjustment Service and became the public face of the company. He eventually acquired full ownership when the previous owner retired.  When Kurt Swersky died in 1990, company ownership was assumed by Mr. Swersky's siblings: Gregg Swersky, Karla Swersky and Lisa Myers.

Revenue Recovery is rated “C’ by the Better Business Bureau.

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here

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Michael F. Cardoza, Esq.
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U.S. Marine & Consumer Financial Protection Attorney helping victims of ID theft and Credit Reporting errors.