CFPB Debt Collection Complaint Ranking*:

#193 of 2,458 Companies

Location and Contact Details:

625 Herndon Ave., Ste. C
Orlando, FL 32803-5187
Phone: (407) 895-7100
Fax: (407) 896-3427
Stephen Lohonen, President
Marilyn Lohonen, Vice President-Ethics Contact 

Business Model:

Southern Management Systems, Inc. (SMS) is a debt collection agency that specializes in the multi-housing and student housing industries. It serves small, medium, and large property management companies throughout the United States. SMS is a privately held company and has been in business since 1977.

 Florida corporate filing records show both an SMS, Inc. and SMS, LLC. Both entities have the same address, and same management with the exception that the LLC includes a Terri Sigsbee and Mark Bandur. 

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here

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Michael F. Cardoza, Esq.
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U.S. Marine & Consumer Financial Protection Attorney helping victims of ID theft and Credit Reporting errors.