CFPB Debt Collection Complaint Ranking*:

#26 of 2,458 Companies

Lawsuits, Penalties, or Sanctions:

CARTER v. CBE GROUP, INC. (February 7, 2014.) United States District Court, S.D. Texas, Houston Division. Civil Action No. 13-2083.

GOLDSTEIN v. CBE GROUP, INC. (September 17, 2012.) United States District Court, C.D. California, Western Division. Case No. CV 12-2540 ODW (AJWx). 

LUCERO v. THE CBE GROUP, INC. (September 29, 2010) United States District Court, N.D. Illinois, Eastern Division, No. 09 C2012.

Location and Contact Details: 

The CBE Group, Inc.
1309 Technology Pkwy
Cedar Falls, IA 50613-6976
Phone:     (319) 234-6686
Fax:     (319) 235-1996
Thomas R. Penaluna, Chairman and CEO
Michael L. Frost, Esq., Ethics Contact 

Business Model: 

The CBE Group, Inc. is a credit information and accounts receivable management company. They offer debt collection services that include first-party services such as early-out (less than 60 days past due) recovery, pre-disconnect, and second- and third-party primary bad debt collection. It serves guaranty agencies, colleges and universities, healthcare organizations, financial institutions, satellite and telecommunications companies, government agencies, and utilities. 

CBE Group is a wholly-owned subsidiary of CBE Companies. It was formerly known as Credit Bureau Enterprises, Inc. and changed its name to The CBE Group, Inc. in 1998.  It is a subsidiary of CBE Companies, Inc.  In 1933, the company was founded as the Credit Bureau of Black Hawk County. In 1950, the business became known as the Credit Bureau of Waterloo, and in 1978 it acquired the credit bureau in Cedar Falls and became the Credit Bureau of Waterloo-Cedar Falls.

* Ranking determined by the overall number of debt collection complaints to the Consumer Financial Protection Bureau (CFPB) as of year-end 2015 and should be considered in context of company size and/or market share. See the CFPB debt collection complaint database in real-time here

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Michael F. Cardoza, Esq.
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U.S. Marine & Consumer Financial Protection Attorney helping victims of ID theft and Credit Reporting errors.