CFPB Debt Collection Complaint Ranking*:
#112 of 2,458 Companies
Lawsuits, Penalties, or Sanctions:
Location and Contact Details:
10800 E Bethany Dr., Ste 450
Aurora, CO 80014-2697
Phone: (970) 867-8521 / 303-537-2900
Fax: (970) 867-3301 / 303-537-2901
Matt Laws, President and CEO
Ryan E. Boettcher, VP of Operations
Debra Ciskey, Ethics Contact
Business Model:
Wakefield & Associates, Inc. is a national debt collection agency. It handles first- and third- party collections. Wakefield’s client base includes healthcare, property management (multi-unit resident debt recovery), commercial, education (payment plans and debt recovery), and financial services (banks, credit unions) industries.
The firm is based in Colorado with origins dating back to 1946. In 2010 it acquired another Colorado collections agency, Affiliated Credit Services.
CEO Matt Laws co-authored a newspaper commentary about “bad actor” debt collectors.