Can a collection company call multiple times per day? Can a creditor really increase your interest rate if you cannot pay your bills? If you have a question about debt collection, credit reporting, or any other issues related to consumer law, our FAQ section might provide the answer you need right now. If it doesn't, contact us using the contact form or the toll-free number and we'll answer it for you within 24 hours!
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There’s a “Big O Tires” account in Arkansas opened in my name. What now?
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I supposedly got a pizza delivery in Canada… but I live in California! Do I have to pay?
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I just saw unauthorized withdrawals—why won’t my bank help?
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I went to my branch manager—why did she hand me a phone to India?
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I cried when I saw my balance hit zero—why did the agent sound like a robot?
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I’m told “investigation underway”—but nothing moves for weeks. What gives?
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I complained via social media—why did their customer-care tweets vanish?
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I’m exhausted, emotionally and financially—what’s my next move?
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I’m banging my head against the wall—why do they put me on hold for so long with nothing happening?
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They said an investigator would call—why do I never get that call?